![]() We inspect and ship all merchandise in factory manufactured condition unless stated or requested otherwise. Ornate Furniture reserves to right cancel any orders or delay the shipments for reasons including but not limited to manufacturer, carrier, stock, and/or cost related issues on out-of-state orders without prior notice. Please attach photos of the damaged product to the email and keep the original packaging of the damaged merchandise as it is required for replacement. Therefore, please inspect the merchandise for damages or missing parts as soon as you receive your product(s). After 48 hours of delivery, no claims will be allowed. Please note unforeseen circumstances beyond our control, such as changes in delivery capacity and shipping volumes, the availability of the products from vendor companies, destination, weather conditions, and force majeure may delay the delivery of your order.ĭamaged products and missing pieces must be reported within 48 hours of delivery.If it can't be done on the weekend, it will be delivered by next week on the first day of the week and you will be informed. If the next day is the weekend, delivery still can be made according to the delivery direction/route and transport volume. Orders after this time will be delivered to the next day. It includes products with the SAME DAY label on our website. SAME DAY DELIVERY is valid for orders received before 11:00 am on weekdays for products with visible stock on the website.Please note that changes in inventory or delivery capacity, as well as unforeseen circumstances beyond our control, may delay the delivery of your order. The delivery date may vary depending on the availability of the products from vendor companies, destination, weather conditions, shipping volumes, and force majeure. Items that do not have this badge will be back-ordered from the vendor after your order is received. Items with the "NEXT DAY" label are ready for delivery.We ship the products which display "NEXT DAY" the next business day to other locations. Delivery date depends on the destination.Please note that unforeseen circumstances beyond our control, such as changes in delivery capacity and shipping volumes, may delay the delivery of your order. Next-Day Delivery is not available Saturdays and Sundays. If they are ordered after 12pm, delivery will be the next business day. If these products are ordered by 12 pm Monday to Friday, they will be delivered the next day. ![]() ![]() We offer next-day delivery in Greater Los Angeles area for the products that display "NEXT-DAY".Likewise, in case of refusal of shipment or failure to comply with the delivery requirements attempted delivery, detention, and/or storage fees will be the sole responsibility of the consignee. ** In case of refusing or returning the shipment, buyer will be charged a 30% restocking fee as well as two-way freight costs. ![]()
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